Terms & Conditions – DirectStay Membership

Last Updated: 01/02/2024

Welcome to DirectStay. By registering for our membership and using our services, you agree to the following Terms & Conditions. Please read them carefully.

1. Introduction

DirectStay is a platform that connects hotels with potential customers through direct booking inquiries (primarily via WhatsApp and other communication channels). We do not act as a travel agent or booking intermediary.

2. Membership Eligibility

• Only registered hotels, guest houses, or accommodation providers can apply.

• You must provide accurate and complete information including:

  • Full Name

  • Hotel Name

  • Address

  • Mobile Number / WhatsApp

  • Email

DirectStay reserves the right to approve or reject any application.

3. Membership Fees

• Fees are non-refundable once the membership is activated.

• Prices may change at any time without prior notice.

4. Services Provided

As a DirectStay member, you may receive:

• Daily or regular booking leads

• Customer inquiries via WhatsApp or phone

• Listing visibility on our platform

We do not guarantee:

• A fixed number of bookings

• Revenue or occupancy levels

5. Booking Responsibility

• All bookings are handled directly between the hotel and customer.

• DirectStay is not responsible for:

  • Booking confirmations

  • Payments between hotel and customer

  • Customer disputes

6. Use of Information

By joining, you agree that:

• Your hotel details may be displayed or shared with customers

• We may contact you via WhatsApp, phone, or email

7. Prohibited Activities

Members must not:

• Provide false or misleading information

• Engage in fraudulent or illegal activities

• Misuse customer data

Violation may result in account suspension without refund.

8. Cancellation & Termination

• You may stop using the service anytime

• No refunds will be issued after activation

• DirectStay may terminate membership if terms are violated

9. Limitation of Liability

DirectStay is not liable for:

• Loss of business, revenue, or profits

• Customer complaints or cancellations

• Technical issues or service interruptions

10. Modifications

We may update these Terms & Conditions at any time. Continued use of the service means you accept the updated terms.

11. Contact Information

For any queries, contact us at:
📧 Email: contact@directstay.online

12. Governing Law

These terms are governed by the laws of India.

By registering and making payment, you agree to all the above Terms & Conditions.